Information

How to visit us in Corona times:

We will be open from 10 June!
Here you will find answers to all your questions about your visit, events and all bookable offers.

Opening hours

Monclosed
Tueclosed
Wed12:00 - 18:00
Thu12:00 - 18:00
Fri12:00 - 23:00
Sat10:00 - 23:00
Sun10:00 - 18:00

Admission

Adults                           23 CHF
Children (6-16 Years)  16 CHF
Children (0-5 Jahre)     0 CHF
Reduced                        19 CHF
(AHV/IV/Studenten)
Family Ticket         73 CHF*

* 2 adults plus up to 4 own children (6-16 years)
5 CHF for each additional own child

Frequently Asked Questions

What are the hygiene rules and how are they observed?

The safety of all people has the highest priority in the WOW Museum. As we are an interactive museum, we already have the latest technology in place to ensure a safe visit to the museum, so it is essential that you bring your own cell phone/smartphone or tablet (fully charged!) In the protection concept we have laid down all the measures and hygiene rules and ask you to read them before your visit. You can download the protection concept under this link.

Limited number of visitors

Visitors are only admitted to the exhibition in limited numbers to guarantee a room-filling experience. You can book your time slot from the comfort of your own home. If you drop by spontaneously, we will check if there is a free place for you and can let you in depending on the number of visitors. If the museum is already fully booked, you can reserve your admission online at the next possible date. This way you can go for a coffee without having to stand in line for a long time.

Arrival and parking

The WOW Museum is easily accessible by both private car and public transport. Zurich main station is a 5 minute walk away. The nearest parking garage Urania is within 3 minutes walking distance to the WOW Museum. The PubliBike rental bikes are also just around the corner at Werdmühleplatz.

Buy a ticket

You can buy your entrance ticket from the comfort of your own home. The important thing is that you choose your preferred time of admission.

For example, if you choose your ticket for the 13-14 o'clock slot, you can appear between 13-14 o'clock. So even at 1:55pm your entrance is guaranteed. If you arrive after the above mentioned time, we will give you access depending on availability and you can buy a ticket at the cash desk as usual.

Then we will check for a free place in the museum and can let you in depending on the number of visitors. If the museum is already fully booked, you can reserve the next possible date for admission. So you can go for a coffee without having to stand in the queue for a long time.

What do I do if my Time Slot on my booked ticket has already expired?

Within 2 hours you can buy a new ticket. Please contact the staff at the cash desk. They will give you your new ticket at the time you requested.

If you are unable to attend, you must write to info@ticketino.com and ask them to refund your ticket as a gesture of goodwill and with a cancellation fee.

How can I pay?

You can pay for your ticket booked online by credit card or Twint. At the cash desk we also accept credit or debit cards, EC, and cash. Unfortunately, PostFinance does not work, but due to the current situation caused by the Corona virus, we ask you to pay by card if possible.

How long does the museum visit last?

We expect your visit to take about 1 to max. 2 hours. This depends on how long you explore the rooms and exhibits and play with the WOW-Guide.

When is the last admission before closing?

In order to have enough time for your exploration you should allow at least one hour for the museum visit. Therefore we advise you to arrive at the museum one hour before closing time at the latest.

Found objects

Every evening all rooms are checked and found objects are deposited at the cash desk in the entrance area. If you have forgotten something in the museum, you can always come and pick it up from us. You are welcome to find out in advance whether we have found your lost object. Please call us on +41 44 597 84 00 or write an e-mail to: info@wow-museum.ch

Is the WOW Museum barrier-free?

The museum is located in a historical building with limited space. Since the building is worthy of being protected, there is unfortunately no lift. The ground floor with the main rooms including the toilet is barrier-free. We are happy to offer a hand for a barrier-free tour.

Strollers

As the WOW-Museum is located in a historical building there is no lift available. You are welcome to leave your pram in the entrance area to immerse yourself in the WOW world together. You will find a changing table by the toilet.

Events, workshops and public tours

You are always welcome to ask our staff for explanations and insights during your visit to the museum and for those who are curious we offer exciting guided tours and workshops.

Training topics like: Optical illusions, colour theory, perspective and sensory perception can be explained in a WOW experience...

We also offer special events and company occasions with a WOW character. Please send us an email to: events@wow-museum.ch or call us on: +41 44 597 84 00

Can I visit the WOW Museum with a school class?

We offer exciting tours and workshops for inquisitive school classes. Training topics like: Optical illusions, color theory, perspective and sensory perception can be explained well in WOW.

Please send us an email to: events@wow-museum.ch or call us on: +41 44 597 84 00

Birthdays at the WOW-Museum

We like to celebrate a birthday with a WOW surprise and colourful illusions at the WOW Museum during the week. We offer a special program with a look behind the scenes. Please send us an email to: events@wow-museum.ch or call us on: +41 44 597 84 00

Do you have further questions?

Please write to us at info@wow-museum.ch

How to get here

By train

To Zurich main station and 5 minutes on foot

By tram

Take tram number 6, 7, 11, 13 or 17 to the Bahnhofstrasse stop, then another 2 minutes on foot

By car

Parking in the Urania parking garage, then another 3 minutes on foot

By PubliBike

Take a rental bike from any station in the city of Zurich to the Werdmühleplatz station, then across the street directly to the WOW Museum